Privacy Policy

Last Updated: 2/2/2021

This Website Privacy Policy (“Privacy Policy”) provides information regarding how AccordRx LLC (“AccordRx” or “we”) collects, uses and transfers personally identifiable information (“Personal Data”) from you through AccordRx’s publicly accessible website (https://www.AccordRx.com) (the “Website” or “Site”) and/or AccordRx’s mobile application (the “App”).  By using this Website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not use this website.  If AccordRx decides to make changes to this Privacy Policy, AccordRx will post the changes on this website so that you will know what Personal Data we collect, and how we use it. We therefore encourage you to periodically look for updates to this Privacy Policy.

This Privacy Policy describes how AccordRx makes use of your Personal Data and your rights regarding the same.  The following information is included in this Privacy Policy:

The AccordRx Service

AccordRx is an online marketplace for verified pharmacies and their staff to sell and purchase overstock inventory to fulfill a specific patient need or in the event of a declared federal emergency. We take privacy and security seriously and collect only the information we need in order to meet federal and state requirements and usage metrics in order to improve our product for our members.

Collection of Personal Data

Why We Collect Information

The legal right to purchase and sell pharmaceutical products is regulated under state and federal laws. AccordRx is legally required to collect some information about the users of the Site and/or App.

What Information We Collect

We collect various types of information depending upon how you use our Site/App. Before you are able to buy or sell prescription drugs on the AccordRx marketplace, you will need to register to become a member. In order to meet state and federal regulations, we require the following information:

Personal Information:

• Your name
• Your email address
• Your cellphone number

Business Information:

• NCPDP number
• NPI number
• DEA license number
• State license number
• Copy of state pharmacy license
• Legal business name
• Business address
• Business phone number
• Business checking account
• Business fax (???)
• States you can do business in (???)

To become an AccordRx member, we require a copy of your state pharmacy license to comply with state and federal regulations. This information is required in order to process your application. The information you provide is transmitted through a secure server using SSL encryption and stored in secure storage.

Additional Information

When you visit the Website, we also track information on your computer and your internet connection, such as but not limited to:

• the IP address of your computer and internet service provider, when you access the site, the IP address of websites from which you connect to our Website, and
• the computer systems you are using and your use or and preferences on our Site.

We may also automatically record certain information from your device by using various types of technology, including:

• clear gifs or web beacons,
• information from your device by using various types of technology, including clear gifs or web beacons,
• your IP address or other device address or ID,
• web browser and/or device type,
• the web pages or sites that you visit just before or just after you use our Website,
• the pages or other content you view or otherwise interact with through our Websites, and
• the dates and times that you visit, access, or use our Website.
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We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users and may be connected with other information about you.

When you use our Website or App, we may send one or more cookies (small text files containing a string of alphanumeric characters) to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Sites. Your web browser may provide you with some options regarding cookies. Please note that if you delete, or choose not to accept, cookies from our Websites, you may not be able to utilize the features we provide to their fullest potential. We may use third party cookies in connection with our Website.

We also may ask for additional information in certain situations, such as those outlined below. In those situations, you have the option of not providing that information to us.

• When you submit a question to our customer service, we need your email address to respond. You also may provide us with additional information to help us answer your question.
• We also may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or comments from a buyer.
• We may acquire customer lists from other parties so that we may invite new people to visit AccordRx. We do not distribute this list to any other party.

Use and Purpose of Collected Personal Data

We use the information that we collect on or through our Website to:

• Comply with state and federal regulations and requirements,
• operate, maintain, enhance and provide all features of our Website,
• provide services and information that you request,
• respond to comments and questions and otherwise to provide support to users,
• to process and deliver entries and rewards in connection with promotions that we may offer from time to time,
• understand and analyze the usage trends and preferences of our users, to improve our Website, and to develop new products, services, features, and functionality, and
• contact you for administrative purposes such as customer service or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties.

Keeping Your Personal Data Secure

To protect your Personal Data we use appropriate technical measures corresponding to the type of Personal Data and the risks associated with processing such Personal Data.  In the event of a data breach we will contact those affected and to the extent required by the regulator as required by applicable law.

Personal Data Shared with Third Parties

Unless you have opted out from receiving commercial communications from AccordRx, we also may share contact information (that we collect through various marketing efforts) with trusted business partners, such as system integrators, distributors and referral partners.  We may share personal information for legal, protection, and safety purposes; to comply with laws; to respond to lawful requests and legal processes; to protect our rights and property including but not limited to enforcing our agreements, policies, and terms of service.  We may also share information in an emergency.

Retention of Personal Data

We will retain your information as long as you have an active account with AccordRx, as needed to provide you with services, and as long as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

We may retain your Personal Data in connection with our ongoing legitimate business interest.  When an ongoing legitimate business interest with respect to your Personal Data no longer exists we will delete such Personal .

Your Rights with Respect to Personal Data

Object to Processing and Opt-Out

In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt out of receiving commercial communications from AccordRx please click on the “opt-out” link in the communication or, please contact us at support@AccordRx.com. Please note that our affiliates and other data recipients have their own data privacy policies, which may differ from ours and you would have to contact them separately with respect to opt-out requests.

In connection with promotions or other projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing.  If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

Correct or Update

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

If personal information you have submitted through the site is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to support@AccordRx.com.   Upon appropriate request we will usually update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.

You may request that we delete your personal information as well as request that we make your personal information available for porting.

Withdraw Consent

You may withdraw your consent at any time, but such withdrawal shall only apply with respect to any processing after such withdrawal and you may request that AccordRx make your Personal Data portable and make such Personal Data available to you.

Right to Complain

You may complain to a data protection authority regarding the use or collection of your personal information.  Please contact your local data protection authority for more information regarding how to file such a complaint.

How to Contact AccordRx Regarding Personal Data

We welcome your comments or questions about this privacy policy. You may also contact us as follows:

• Email: support@accordrx.com
• Create a Support Ticket